Location: Tips and Tricks--Service Tips

Discussion: Chat monitoring tipsReported This is a featured thread

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NatalieAskAway
Chat monitoring tips
Mar 20 2008, 3:00 PM EDT | Post edited: Mar 20 2008, 3:00 PM EDT
Thank you to Ellen Schmid and Lynnette Singh of the Geneva Public Library for making these great tutorials on practitioner to practitioner Iming and transferring while monitoring chat.

Here are the links to view them:

<http://www.geneva.lib.il.us/imtutorial1/imtutorial1.html>
<http://www.geneva.lib.il.us/transfer6/transfer6.html> Do you find this valuable?    

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