Thank you to Ellen Schmid and Lynnette Singh of the Geneva Public Library for making these great tutorials on practitioner to practitioner Iming and transferring while monitoring chat.

Here are the links to view them:

<http://www.geneva.lib.il.us/imtutorial1/imtutorial1.html>
<http://www.geneva.lib.il.us/transfer6/transfer6.html>

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