2008 Best Practices Sessions:


The next best practices session is scheduled for MarchMay 15th:
Please join AskAway Illinois and AskAway Wisconsin at this month's virtual reference best practices session
Jim "Laser" Hahn of the University of Illinois at Urbana-Champaign library will be discussing mobile learning
Also on the agenda:
AskAway Illinois pricing for 2009
Recap of the annual IOUG (Illinois OCLC Users Group) meeting

Register for sessions and receive specific attendance instructions at

http://www.uwex.edu/ics/wlwreg/wlwwelcome.cfm

Select Wisconsin Library Services, then scroll down and select WiLS Virtual Reference Best Practices to register.

Also be sure to check previous best practices links on the AskAway site and on the Wisconsin AskAway Wiki.

Previous best 20:practices:
March 20th: Charlotte Bruce of Olney College will discuss her experiences with AskAway and her incorporation of the Qwidget into Olney's services. She is one of the first Qwidget adopters in IL and will (I'm sure) have wisdom to share with those that are ready to build a Qwidget!
Ellen Schmid and Lynnette Singh of Geneva Public Library will discuss Practitioner to Practitioner Iming and Transferring questions while monitoring
AskAway IL post grant information (tentatively scheduled)
Register for sessions and receive specific attendance instructions at

http://www.uwex.edu/ics/wlwreg/wlwwelcome.cfm

Select Wisconsin Library Services, then scroll down and select WiLS Virtual Reference Best Practices to register.

February 21: Thank you to AskAway WI for hosting and providing this information:

John Dey of the Racine Public Library will be our featured speaker on February 21st. He'll be talking about his work as a QuestionPoint backup librarian, and sharing information on the expectations placed on backup librarians, how they operate, and any tips and tricks he's picked up on juggling multiple questions as a backup librarian.

Review of statistics - current and annual from 2002 to 2007 and discussion of asking participating librarians how their libraries gather and share statistics,

Business update

PR Update

Review of chat transcripts.

Register for sessions and receive specific attendance instructions at

http://www.uwex.edu/ics/wlwreg/wlwwelcome.cfm

Select Wisconsin Library Services, then scroll down and select WiLS Virtual Reference Best Practices to register.
Also be sure to check previous best practices links on the AskAway site and on the Wisconsin AskAway Wiki.

January 17	Illinois
February 21	Wisconsin
March 20	Illinois
April 24	Wisconsin
May 15	Illinois
June 19	Wisconsin
July 17	Illinois
August 21	Wisconsin
September 18	Illinois
October 16	Wisconsin
November 20	Illinois
December 18	Wisconsin

QP BP November 16 2007.ppt - Connie vonderHeide, Mark Beatty, Martha
Berninger: effective use of legal resources, update on WI PR campaign, update on new widget technology
Best Practicesoctoberchanges.ppt-Bruce Brigell, Natalie Tagge: doing
effective follow-up, combatting spam and the importance of policy and profile pages
QP BP AUG 07.ppt - Wisconsin hosted this best practice

• 6/21/07--Loretta Broomfield----Free Web Sites to Help Library Staff Provide Excellent Reference Service.
• 6/21/07--Deb Aggertt, Mark Beatty, Martha Berninger
• 5/17/07--State Governments information portals and resources

Instructions on how to view archived best practices sessions beginning with March 20, 2008 session

Go to:
https://www.livemeeting.com/cc/wislineweb/view

Enter your name
Enter B6RR6N-080320 for recording id
Leave recording key blank

Click on view recordings


Please contact Natalie Tagge at ntagge@ilsos.net with any questions.