The virtual **BASIC TRAINING** SESSIONS via Wimba:

Wednesday, May 21 from 1-4pmThursday, May 29 from 9-noonWednesday, June 18 from 9-noon
Thursday, June 26 from 1-4PM

Please register via http://islcleo.org.

Prior to the sessions you will find it helpful to look at the following websites www.askawayillinois.info and www.questionpoint.org.



Please register via http://www.islcleo.org/



The upcoming virtual **POLICY/PROFILE PAGE COMPLETION SESSIONS** via Wimba are:

No April session is currently scheduled. Please contact ntagge@ilsos.net if you are insterested in attending a session.

I currently offer two types of AskAway training sessions:

**Basic Training** :
This three hour training session offered virtually will instruct the participating librarians how to conduct e-mail, chat and the Administration portion of the virtual reference program using OCLC's QuestionPoint 24/7. At the conclusion of this session, participants will receive their authorization/password and have the skills ready to start the service in their own library.

**Policy/Profile page completion training**:
This one hour training session offered virtually will give libraries already participating in AskAway an opportunity to complete their policy and profile page

Please contact Natalie Tagge at ntagge@ilsos.net with any questions.